Return and Refund Policy
1. Return period : The product can be returned within 14 days from the day of receiving the product. Please return the product no later than within 14 days from the day of receiving the product.
2. Condition : The returned item must be undamaged, unused and with all original tags. The product must be in the original packaging.
3. Return procedure : In order to return the product, you need to write us an e-mail. an email to firstname.lastname@example.org with the name of the product and your order number, and we will send you instructions for returning the product.
4. Refunds : Refunds will be made for the returned item within 14 working days of the item being returned, only after the item has been returned to our warehouse and checked in condition. Refunds will be made using the same payment method used to purchase the item.
5. Shipping costs: The cost of returning the product must be borne by the buyer, unless the product is defective or not what was ordered.
6. Exclusions : This return policy does not include services that were performed at the time of the order (such as product installation or delivery).
7. Problems with the product : If the product is damaged or is not the product that was ordered, please contact us immediately by e-mail. by letter to the address email@example.com